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Question

Archiving a Project with a Refund in Progress

  • January 25, 2024
  • 5 replies
  • 25 views

Neil Krin

I had to cancel a job and refund the client’s deposit. 

Is it ok to archive the project while the refund is in progress or will that cancel the refund?

Also, once I archive it, is it taken out of all of my reports, etc.?

5 replies

Diana The Finer Points
Luminary
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You can archive. It’s not taken out of your reports


Neil Krin
  • Author
  • January 26, 2024

Thanks for the response.

I want it to be taken out of my reports, since it was cancelled.  

I also don’t want to disrupt the refund process.


Diana The Finer Points
Luminary
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Your report will SAY - REFUND. 


Neil Krin
  • Author
  • January 27, 2024

But will it disrupt the refund?  Should I wait to archive the project until the refund is processed?


Diana The Finer Points
Luminary
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It should not disrupt the refund