Skip to main content
Solved

Concern with link automatically generated in Ai email responses

  • September 25, 2025
  • 1 reply
  • 24 views

Ashley Rufino
Creative Icon
Forum|alt.badge.img+6

So I was writing some emails and putzing around with the newer Ai email setups and I notices that in some of the options it gave, it automatically included links. Initial thought was COOL! It managed to link my one connection call scheduler. 

But the other link it did was a BIG problem. It automatically linked to a previous client’s smartfile.

While I caught it, the fact that it's even populating other client’s files in the first place feels like a privacy/security issue. I have smartfiles set up to provide the session information it was trying to link, so why it didnt link to those and a client’s actual file is interesting 

 

 

Best answer by Monica R

Hi ​@Ashley Rufino! Thanks so much for flagging this. I looped in our Support team and engineers to dig into this.

Someone should be in touch soon!

1 reply

Monica R
HoneyBook Community Team
Forum|alt.badge.img+7
  • HoneyBook Community Team
  • Answer
  • September 25, 2025

Hi ​@Ashley Rufino! Thanks so much for flagging this. I looped in our Support team and engineers to dig into this.

Someone should be in touch soon!