Skip to main content
Question

FEATURE REQUEST: Could I please get an email notification when a client uploads files to their portal?

  • November 25, 2025
  • 1 reply
  • 7 views

Liz

Respectfully, I don’t know why this is not already a feature.

I get all kinds of HoneyBook notifications, but this is one of the most important, in my opinion. When I chatted with the bot, it told me to do a workaround with a smart file and an upload box and all I can think is I shouldn’t have to do that to know when a client uploads assets to their portal for me to see. 

My clients are even surprised when I tell them I don’t get notifications about uploads, so they need to ping me when they do. This doesn’t feel professional at all. Please, HoneyBook developers, add this feature. 🙏

1 reply

Alicia Bauer
Forum|alt.badge.img+4
  • Newcomer
  • November 28, 2025

@Liz - I hear ya on this request! I’ve been there before with clients. I was waiting for them to send their images and they had but just didn’t let me know like I requested. Did you submit this in the feature request section of the website