I’m submitting a feature request that I believe would greatly improve transparency and protection for business owners using the platform.
I recently had a situation where a client viewed an earlier version of an invoice but did not acknowledge or sign it, despite opening the email. After the invoice was later updated (the only change was a start time), the client claimed the invoice had been “recently updated,” and there was no clear way for me to verify or show what was viewed, when it was viewed, or which version was accessed.
It would be incredibly helpful to have a more detailed internal activity history on the business owner’s side that shows:
• Which versions of an invoice were viewed
• Who viewed them and when
• What changes were made between versions (for example, Version 2 vs Version 3)
• Visibility into views of older versions, even after updates were made
This level of version tracking wouldn’t necessarily need to be client-facing, but having it available to business owners would add clarity, accountability, and protection in client disputes.
Thank you for considering this feedback! I truly love using HoneyBook and think this enhancement would make an already great system even stronger for service-based businesses.
