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Question

In what order do photogrpahers progress through HB?

  • February 6, 2024
  • 2 replies
  • 35 views
Krista

I am a photographer trying to figure out the order of my workflow. Does the following make sense? How do you recommend setting up your workflow?

 

They fill out contact form from my website

I call and we determine the date

I send the contract, invoice, and model releasee combined

They submit

I send questionnaire

They submit

I send a planning guide

I send reminder

 

When do we determine what they are going to be doing, where to meet etc?

 

I shoot

I send pics through PT

They choose package

They order

I may need to send a reminder for them to place an order

I thank them and ask for a review through PicTime

I then ask for a Google review

 

    2 replies

    Cassie H of Premier Ops Spot
    Community Legend
    Forum|alt.badge.img+7

    Hi! Are you new to Honeybook? Has this flow successfully worked well for you in the past? 

    I specialize in profitable processes and I am a big believer in making sure your process and workflows match your style, your ideal client, and your goals. 

    If this process has worked for you, don't change it! However, I do see some opportunities for streamlining here to expedite, if you are losing people or having to follow up several times. 

    For example, you could have new customers fill out a Lead Form instead of starting with a contact form. You could have them schedule the call using the scheduler so you don't miss them or have to follow up. Etc. 

    HB Pro | Process Optimization & Business Consulting
      Sandra Henderson
      Forum|alt.badge.img+2

      Your workflow looks great! Here’s how I have mine set up on the HoneyBook side:

       

      Inquiry Workflow:

       

      Contact Form submission

      Auto-reply includes pricing guide and link to book a session

      Follow up x3 if no response

       

      Client Workflow:

       

      Send Proposal (includes invoice and contract)

      Touchpoints x3 (Confirmation, session tips, etc)

      Session Reminder

      Final Gallery delivery

      Request Reviews

      HoneyBook Educator | Photography Systems Strategist
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