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Request a date for scheduler

  • July 4, 2025
  • 2 replies
  • 9 views

Jessica Thigpen

I've used other CRMs and they have the option for clients to submit a request for other times/dates if none of the dates or times work with them. It would be great to toggle this on and off per session in HoneyBook as well

2 replies

Ashley Rufino
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Oh thats an interesting feature!

I would definitely post is as an “idea” post so people can upvote it!


Alicia Bauer
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@Jessica Thigpen  - Yes! That would be such a helpful feature — the ability for clients to suggest alternative times if none of the available options work would add a lot of flexibility to the scheduling process.

While HoneyBook doesn’t currently offer a built-in way for clients to submit alternate time requests directly through the scheduler, a good workaround for now is to include a message in your scheduler description or confirmation email with a line like:
"Don’t see a time that works? Feel free to reply to this message and we’ll find something that does!"

That said, this would be a fantastic feature to add as a toggle option per session, so I’d highly recommend submitting it as a feature request in the Ideas section of the Community. The more visibility it gets, the better the chances it will be added to the roadmap!