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Question

Second HB tab opening on Chrome browser

  • January 24, 2024
  • 1 reply
  • 9 views

Odette
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Is anyone else having this issue where a second HoneyBook tab is opening on its own? I use Chrome browser on a Mac and since the launch of the new community, any time I go to the HB tab in my browser window, a second tab opens up on its own. This happens whether I am in the community or in my dashboard. It only happens after the HB tab has been inactive but as soon as I make it active again, a second one opens. My Chrome startup preferences are set to pick up where I left off, this does not happen with any other website, and I’ve already cleared cache and restarted several times. This is an example of a set of tabs I have open and #1 is my regular HB tab and when I click on it say at the beginning of the day, a #2 tab opens by itself.
 

 

1 reply

Kait former community manager
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@Odette this doesn’t seem right! We’ve gone ahead and created a support ticket on your behalf to take a look at what’s going on.