Session Confirmation Email

​@Savvy Organizing Solutions - If the changes to your Session Confirmation Email didn’t apply during testing, it’s possible the file you tested was still using a previous version of the email template or had a custom version saved within that specific Smart File. I recommend double-checking that the updated email is set as the default in your templates and that the Smart File is using the most recent version.

As for getting in touch with HoneyBook Support, you can reach them directly in a few ways:

✨ Live Chat (fastest!): Click the question mark (?) in the bottom right corner of your HoneyBook account and select “Chat with Us”
📧 Email: concierge@honeybook.com
📱 HoneyBook currently does not offer phone support, but their live chat team is super responsive during business hours!