I’ve been frustrated with HoneyBook for a while now, especially with some of the recent changes that, in my opinion, have made the platform less efficient. One of the biggest issues is the new email system — now, you have to manually add every person you want to include in an email, even if they’re already part of the project.
Personally, I feel that anyone on the project should automatically receive all correspondence. It’s easy to forget to add someone, and that creates confusion. My team members often message me saying they didn’t get a client email, and when I check, the message was only sent to me instead of the full team. This creates a breakdown in communication and makes the system inefficient and more work for me catching everyone up on missed notifications (that never came to them).
I really think there should be an option for all project members to be automatically included in emails — without giving them access to unrelated projects or permissions they don’t need. Anyone else with a team find this super frustrating and wish it would change?
