Chatted with the regular cs folks, they sent me over here with this issue.
With the new email selective participant feature... I now have to select a participant when responding to a new inquiry. (see the attached screen shot) The system used to automatically address the response to the email address the customer submitted in the the form. I thought in the announcement email this feature would default to include all participants and you can remove participants. It's annoying to select email recipients each time i send an email, but more importantly, how will this affect automated emails?
