Applying discount (amount) to first invoice in reoccurring membership

how much is the total invoice you’re trying to send?

Hey Diana! They can choose with the lowest amount being $54 and the highest being $160. I only want to apply a $10 discount. But it wont let me. I also tried to edit the invoice for the client and choose a service and then add the $10 discount and that did not work either. 

oh. it’s not letting you do it this way because the invoice is ZERO at the moment until they choose. You CAN choose a percentatge discount as a workaround because it guarentees that the invoice will never be under 0

Ok that is what I was worried about. I will just do the discount, thank you Diana. 

​@Joan Campbell -  Most likely, the $10 discount is making the invoice total and payment schedule mismatch, so HoneyBook won’t let the file send. If you add a discount, you usually also need to adjust the payment amounts so the full payment plan still equals the new total. (I linked a help doc.)

If you’re wanting to credit her previous $10 payment toward the membership, one workaround would be to reduce the membership price by $10 and then double check that the deposit/final payment amounts update correctly before sending.

If it still gives you an error after that, I’d recommend reaching out to Support through the ? icon in the bottom right corner so they can confirm whether there’s anything else going on in that specific file.