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Question

Automation not running

  • August 18, 2026
  • 1 reply
  • 7 views

Jacki Hayes

I currently have an automation that send a proposal when a project status changes to “Inquiry”. This works (or did work with) a Zap that turns a TidyCal booking into a Project and sets at the “Inquiry” stage. When I run a test in Honeybook, the automation works, but when I do a booking, my test account never gets the proposal. 

I could swear this worked a few weeks ago, but isn’t now.

 

1 reply

Sena
HoneyBook Employee
  • HoneyBook Employee
  • August 19, 2026

Hi ​@Jacki Hayes  thank you for surfacing this! Can you reach out to our team at concierge@honeybook.com so we can take a closer look into this?