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Question

How to Invoice for a Retainer and Final Balance in HoneyBook

  • November 25, 2025
  • 1 reply
  • 109 views

6 Degrees Photobooth

We are a business that books services out at least 6+ months in advance. From a bookkeeping perspective, we have been told to invoice a retainer (with no taxes) because the services haven’t been rendered yet. Then 30 days out, we invoice for the final balance, less the retainer. I have no way to apply the retainer to the final balance. The only workaround I have found is that I need to create a new invoice and add a payment to the payment schedule reflecting the retainer has been paid. Then I add a 2nd payment to the payment schedule that includes the final balance owing. The issue I am having is that our bookkeeper is noticing payments doubling up in Quickbooks which we have integrated with Honeybook. And they often don’t have a way of knowing which payments have been applied to which client.

I have been advised that collecting half the invoice with GST/PST up front will result in us paying taxes on services that have not happened yet. Does anyone have a solution? It would be really nice if Honeybook could add a line item for something like this that shows another payment has already been applied to a project. Or at least have it integrate nicely with Quickbooks when a bookkeeper/accountant needs to see something clearly. Looking for any ideas or solutions around this.

1 reply

Monica R
HoneyBook Employee
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  • HoneyBook Employee
  • April 6, 2026

Great question! The root of the QuickBooks doubling issue is using two separate invoices. The fix is to keep everything on one smart file with a two-payment schedule: 

  1. Create a single invoice for the full project amount
  2. Under the payment schedule, set payment 1 as the retainer (due at booking) and payment 2 as the final balance  (due 30 days out)                                                                             

For the GST/PST concern — HoneyBook lets you toggle tax on or off per line item, so you can apply tax only to the line items where services have been rendered, leaving the retainer line item tax-free.

When this syncs to QuickBooks, your bookkeeper sees two payment events tied to the same invoice and project so it’s much easier to reconcile than two separate invoices creating duplicate entries.