Last name not importing

​@Rebecca Daletto -  That does sound like a field-mapping issue with the Lead Form. If the form is asking for Full Name as one field, HoneyBook may be using that full entry to name the project, but only mapping part of it into the contact card’s first-name field.

One thing I would check is whether the Lead Form can be set up with separate First Name and Last Name fields instead of one Full Name field. That may help HoneyBook map the contact details more cleanly.

If it’s already set up that way and the last name still isn’t carrying over, I’d reach out to Support through the ? icon so they can check whether something is glitching with the field mapping. 💛

​@Rebecca Daletto Hello! As Alicia mentioned, this may be a Field-mapping issue. Is this happening with all of your lead forms?

Can you please reach out to concierge@honeybook.com and we can look further into this for you?

It ended up being zapier! Literally deleting the last name as soon as it was saved haha so a mapp8ng issue.