Skip to main content
Question

lead emails->straight to lead responses?

  • August 6, 2026
  • 2 replies
  • 24 views

Jason Goldstein

When you get a new lead email and then click on view details, is there a way to go directly to the lead’s responses. This is minutiae annoyance level stuff, but I usually have to click 2 more things and have them load. 
 

thanks

2 replies

Sena
HoneyBook Employee
  • HoneyBook Employee
  • August 11, 2026

Hi ​@Jason Goldstein 

 

Great question! Right now "View Details" takes you to the lead's project, not straight to their responses.

From there, just open the Files tab (or Overview) and click into the completed lead form to see their answers. No direct one-click shortcut yet, but I'll pass this along as feedback! 😊


Alicia Bauer
Forum|alt.badge.img+4
  • Newcomer
  • August 11, 2026

@Jason Goldstein - I can definitely see the value in this! It may feel like a small workflow detail, but those extra clicks add up when you're regularly working through new inquiries.

Having View Details take you directly to the lead's submitted responses, or even better, displaying those responses directly within the new lead notification like the Contact Form notifications have, would make it much easier to quickly review and qualify an inquiry without having to navigate through multiple screens.

I think this would be a great enhancement request. You may also want to search the existing Ideas to see if there's a similar request you can upvote and add your use case to. I imagine you're not the only one who would appreciate having those inquiry details more immediately accessible!

 

This is one that I found if you wanted to take a peek and see if it is what you are looking for to upvote!