Ran into an unexpected limitation today and I wanted to flag in case others have hit it too.
I have a session type with "Clients can reschedule" and "Clients can cancel" both toggled ON. When a client books it themselves through my scheduler link, it works exactly as expected. Reschedule and cancel links show up in the confirmation and reminder emails.
But when I manually schedule a session from within HoneyBook (picking that same session type for a specific client), the resulting calendar item doesn't get those permissions. The reminder email still includes the line about rescheduling or canceling "using the link below," but there's no link.
There's also no option in the manual scheduling flow to turn reschedule/cancel on for that individual session. It just defaults to off with no way to change it at creation.
This ended up confusing a client, who got a reminder email referencing a reschedule link that didn't exist.
Has anyone else run into this? Is this expected behavior, or a bug? Would love a fix (or at minimum, a toggle in the manual scheduling flow) so manually booked sessions match the settings on the session type they're using.
