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The Constant "You can send a tip reminder" notifications are harassment

  • March 19, 2026
  • 4 replies
  • 39 views

DudeistJon

I don’t want to send tip reminders to my clients.
I don’t want to be reminded I can send tip reminders to my clients. 
Asking someone like this would be like a server at a restaurant going up to a table and saying “Do you want to tip me now?”
It is rude and I am not going to use this option
I already get to many notifications on my laptop and on my phone.

Please stop harassing me with notifications about tip reminders.

4 replies

Monica R
HoneyBook Employee
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  • HoneyBook Employee
  • March 19, 2026

Hey ​@DudeistJon

Thanks so much for your feedback about the tip reminder. Starting next week, you should see a toggle that allows you to turn this reminder off - the team is building it now :)

Cheers!

Monica


AnnaG
  • April 17, 2026

Where is the toggle for removing the Tip reminder? I’m not seeing it under Preferences


Monica R
HoneyBook Employee
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  • HoneyBook Employee
  • April 17, 2026

Hi ​@AnnaG 

If you prefer not to send tip reminders to clients or receive notifications about them, you can disable this in your company settings. 

From a desktop:

  1. Click Settings in the bottom left corner of any page

  2. In the Company tab, click Preferences

  3. In the Other preferences section, toggle off Tip reminder email

Tip-reminder notifications cannot be disabled from the mobile app at this time.

Here’s a screenshot with it’s exact location!

 


MarloHaus Makeup and Hair

I agree that sending automated tip reminders is rude and in poor taste.  I would, however, like to manually send a tip option to my client when they request.  

Here is the scenario - the auto-pay feature is set on the day of the appointment and it usually charges the clients card before their appointment. Many clients do not carry cash for tipping so they wish to tip on the 'already paid' invoice. My work around is to send them a separate invoice - which I have done for $1 so that they can tip. An ideal method would be to activate a tip option to the paid invoice.

Another easier option is to let them Venmo or Cashapp but I would prefer keeping everything through HB.  Developers - please add this