Introducing HoneyBook Finance! 💵

Is this not available for Canadian customers? Same for Financial Tracker - I am not able to link account from the Overview screen

Hi @Rohan Gosaliya, I’m Kaela from the Product Specialist team. 👋🏽

Great question! The HoneyBook business checking account is currently only available to US members at the moment. While we hope to be able to offer HoneyBook Balance to our Canadian members at some point, there are no immediate plans to bring HoneyBook Balance to Canada due to restrictions in the current Canadian financial technology landscape. We will keep you updated with more details should these restrictions change in the future.

I noticed that the expenses and profit/loss tabs will be sunsetted for everybody, regardless of if we’re eligible for Honeybook Balance (which we aren’t in Canada). Will there be new tools available for us to track our finances similar to the expenses and profit/loss even if we don’t have access to Honeybook Balance?

I just want to give the feedback that no expense area will be enough to make me move platforms to a CRM that does have one. That is the main attraction of HoneyBook for me, and feels like a major piece of finance.

Thats sucks. And is not fair to canadian customers. They are taking away a functionality and not giving something similar back in return? How does that work? How do we track our PNL?

There isn’t going to be an expenses tab or P/L for anyone anymore, which seems counter intuitive to finance. 

It looks like we won't be able to track expenses unless it’s through the debit card, which I simply can’t use for everything; it seems like a lot more work to have to track additional expenses in another place.

Agreed

Hi everyone, this is Kait from the community team. I wanted to take a moment to thank you for your honest feedback. While our goal with HoneyBook Finance is to enhance productivity, I realize this shift may feel abrupt and even unfair, especially for members who don’t yet have access. We never want our members to feel forced into something that doesn’t fit their needs or that our product developments hinder your productivity and ability to manage your business.

Member and community feedback is crucial in helping us improve how we communicate and make future decisions—particularly with our finance products, which directly impact your bottom line. Thank you again for voicing your concerns about the sunsetting of expenses and P&L as stand alone features. We’re listening, the community team is relaying your feedback, and your input is invaluable. 

Thank you for taking note of our feedback, Kait! I just wanted to add on a couple quick points:

1. Having access to the Expenses and P/L, and generally the current finance interface is a huge part of my Finance system and losing access to that would be a make or break it for me (and I’m getting a hunch that many others as well), pushing me to look for another platform.

2. Even if we were to get access to Honeybook Balance, it would be a hinderance to have to move to that chequing account and not be able to record finances without using Honeybook Balance. So, regardless of if we use Honeybook Balance or not, we’d still need a finance tracking tool for those who choose not to switch bank accounts.

Again, thanks for taking note of our feedback and I really hope the decision of sunsetting these finance tools will be reconsidered!

I am in the USA and have been a Honeybook member since the beginning, but DO NOT have access to Finance on my account. I reported this to Honeybook customer service via chat but they told me to come here and report it? P.S. Please keep the REPORTS and PAYMENTS tabs. 

EDITING TO SAY after posting here in the Community I now have a FINANCE tab, thank you. 

I still have not heard back. Some help would be appreciated! 

I am brand new to HB (in the US) and am now utterly confused… I have a Finance tab on my account and just went to start entering expenses for the first time, but there’s a warning at the top that Expenses and P&L will be going away in May 2025. I came here and saw there’s a new Finance tool that has supposedly launched (hooray!), but whatever that is, I don't seem to have access to it. I now have no idea where to enter my data. Please help!

​@Nicole Mueller-Uri that does sound confusing! Let me create a ticket for you so support can take a look at your account and walk you through how to access the new tools available through HoneyBook Finance. You will see an email from a team member shortly!

​@Next Dimension Bakery thanks so much for reaching out here. I’m sorry for the confusing experience! I did reach out to the support team and think wires may have been crossed a bit on sending you to the community. We are definitely the right space for sharing your feature request regarding notifications. Specifically regarding HoneyBook Finance and wanting to access HoneyBook Balance, we aren’t able to help on the granular details related to eligibility for approval and why or why your account is not currently eligible. In general, members are eligible to apply if: 

• You aren’t managing multiple companies on HoneyBook

• No clients have ever initiated a chargeback against you

• You have been subscribed to HoneyBook for at least 3 months

• Your account’s currency is in USD

If you’ve already spoken with the team about this, which it sounds like you have, I’d recommend reaching back out for additional clarity. 

I am eligible according to that. Can you open up a ticket with them for me? I’m tired of going back and forth and everyone pointing fingers…..

​@Next Dimension Bakery I’ve flagged our conversation here in the community to the HoneyBook Finance team and created a ticket for you. 

Hi everyone!

I just wanted to pop in and share that thanks to all your feedback, it’s been decided that the Expense tool is staying!! Read more about the decision here. 

Happy Friday! 

Be worried about this kinda. Not FDIC insured. So still move things to your bank that is insured. 

Hey ​@ERROLE! Lincoln Savings Bank, the bank we work with, is FDIC insured! As HoneyBook is not a bank, we are not. 

How does this bode for my finances - does HB auto deposit to Lincoln for incoming payments or - does it still go to my originally set up account outside HB ? I did not authorize or approve this - 

when I went into the tab and selected the balance option - it asked me questions .. not gave me information containing the “this is a bank account “ option in to checking and potentially a debit card.. I already have this . And my bills are already coming out of this exterior account. Not to mention - has the suite of tools for tracking - already. 
 

im a little concerned annoyed and confused - but HB no longer offers - P/L - which is a crucial piece of info and hugely important. I can’t see any reports - I’d love some help with this . 

Hey ​@Heather Bennett! I’m going to connect you with a member of our Support team - they’ll be able to answer all your questions. Look at for an email from them shortly! 

Cheers,
Monica
 

Hi there ​@Monica R or ​@Kait M — I’m a HB affiliate and one of the features I rave about is HB Balance, and one of the folks I convinced to sign up is being told she can’t use HB Balance? She created her account a year ago but did not sign up at that point; she’s signed up now though. She has no chargebacks or multiple companies, is US$… does she have to wait 3 months? Or can she not get access for some other reason?