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Automation Emails Issue

  • November 15, 2025
  • 1 reply
  • 13 views

Kiley
Rising Star
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I went into my automated emails to switch out an email and when I scroll down to select another template to use the subject line will populate but the rest of the email doesn’t change. This has been happening since last week.

Best answer by Monica R

Hey Kiley! Will you please reach out to our support team at Concierge@HoneyBook.com with details of this issue and a screenshot or screen recording?

They’ll be able to dig into this and see what the issue may be.

Cheers! 
 

1 reply

Monica R
HoneyBook Community Team
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  • HoneyBook Community Team
  • Answer
  • November 17, 2025

Hey Kiley! Will you please reach out to our support team at Concierge@HoneyBook.com with details of this issue and a screenshot or screen recording?

They’ll be able to dig into this and see what the issue may be.

Cheers!